Abakus Financial, Inc. ("Abakus," "we," "us," "our") is committed to protecting and respecting your privacy. Abakus is the company behind the service available at https://joinabakus.com ("Abakus"). This Privacy Policy explains how we collect, use, share, and safeguard your personal information. It also outlines your rights regarding your data and how you can exercise these rights.

We are committed to the protection of personal data in line with the data protection principles set out in the General Data Protection Regulation (EU Regulation 2016/679) (“GDPR”); the California Consumer Privacy Act (“CCPA”); the California Online Privacy Protection Act (“CalOPPA”); the Personal Information Protection and Electronic Documents Act (“PIPEDA”); and the Personal Information Protection Law of the People’s Republic of China (“PIPL”).

We have aligned our data protection compliance program to the core requirements of the GDPR, as this is considered the global “gold standard” of data protection regulation.

This privacy notice (“Notice”) explains how we treat personal information processed through our services, what we collect when you visit our website, contact us by email, phone, or through one of our social channels, or through other communications. It also explains what information we collect automatically when you visit our website and the information we collect when you use our services.

Information Provided by Our Clients:

The categories of personal data processed by us vary between clients but may include:

• Name
• Job Title
• Business Address
• Business Email Address
• Business Telephone Number(s)
• Business Financial Information
• Business Type
• Business Size
• Location Data

Information Provided to Us Via Our Website:

We process all information you provide to us via our website, by telephone, email, or otherwise. This includes information you provide when you register for our services as a client, enquire about a product or service, use one of the social media functions linked to our website, or when you report a problem with our website. The categories of personal data processed by us include:

• Name
• Email Address
• Telephone Number
• Device and Browser Information
• Location Data
• Details about How You Browse Our Websites and Platform

If You Integrate Third-Party Marketplaces, Such as Shopify Stores, the Additional Categories of Data Abakus Collects and/or Processes May Include:

• Inventory Information
• Order Information
• Customer Information

If You Use Our Payment Services, We May Collect More Specific Information from You About Your Business, Including but Not Limited to:

• Payment Information
• E-commerce Platform

If You Submit a “Contact Us” or Similar Form on Our Website, We May Collect Additional Information Such As:

• Company Size
• Business Financial Information

Abakus uses cookies on our website and web beacons in some emails. Cookies are small text files and web beacons are small graphic images. They are downloaded to your device when you visit a website or receive certain emails unless you have set your browser to reject them.

We use cookies to remember your preferences and improve your overall experience on our site. We use web beacons to track the actions of individuals (such as email recipients) and measure the success and response rates of our marketing campaigns.

Types of Cookies We Use and Their Purposes:

To learn more about cookies, web beacons, and how to opt out of receiving them, please visit All About Cookies.

If sharing your personal data becomes necessary for the purposes of providing our services to you, we will only share it where appropriate safeguards are in place, such as the EU Standard Contractual Clauses (“SCCs”) with supplementary measures, to ensure your personal data is protected to the same standard expected under the GDPR.

We may, on occasion, engage the services of a third-party sub-processor. Any such third party will act under our written instructions and adhere to strict data protection obligations, including the implementation of appropriate technical and organizational measures which meet the processing requirements of the GDPR.

Our website includes links to social media platforms (Linkedin etc.). Once you navigate away from our site via one of the links, the site may collect your IP address and may set a cookie on your device. When you use one of these links, you are sharing information with another website or service, and this Notice will no longer apply. Please read the privacy notices provided by the particular service website you are directed to before posting any personal information using these links.

To market, promote, and drive engagement with our products and services, we use data about you to send promotional communications that may be of specific interest to you. These communications are to drive your engagement and maximize the value of our services to you. Occasionally, we will use your name and address for marketing and promotional communications via email, phone calls, postal mail, and text messages through platforms like SMS, WhatsApp, Telegram, and more.

In particular, by submitting a “Contact Us” form on our website, you consent to receive email messages, text messages, phone calls, and postal mail, including promotional messages, from Abakus. Where local law permits, you consent to receive phone calls from Abakus and its affiliates, even if your phone number is listed on the "Do Not Call" registry. You may not provide consent on behalf of someone else or provide someone else’s contact information.

The GDPR provides you with certain rights regarding the processing of your personal data, including to:

• Request Access: Receive a copy of the personal data we hold about you and check that we are processing it lawfully.
• Request Rectification: Have any incomplete or inaccurate information we hold about you corrected.
• Request Erasure: Ask us to delete or remove personal data where there is no good reason for us to continue processing it. You also have the right to ask us to delete or remove personal data where you have exercised your right to object to processing.
• Request Restriction of Processing: Suspend the processing of personal data about you, for example, if you want us to establish its accuracy or the reason for processing it.
• Object to Processing: Object to the processing of your personal data in certain circumstances, where processing is based on our legitimate interests.

These rights are subject to various conditions under applicable data protection and privacy legislation, laws, and regulations to which we are subject. If at any time you would like to exercise any of your rights as set out above, you can contact us at support@joinabakus.com. You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request for access is clearly unfounded or excessive. Alternatively, we may refuse to comply with the request in such circumstances.

In terms of direct marketing communications, your personal data is stored for marketing purposes as long as you have not objected to such marketing communication and/or the subscription to the email newsletter is active. You can opt out of receiving our direct marketing communications at any time through our unsubscribe or opt-out mechanisms provided, or by contacting us at support@joinabakus.com.

If an opt-out request is received, you may still receive communications from us for up to ten (10) business days as we process the opt-out request. We reserve the right to continue sending out communications regarding service announcements, administrative messages, and accounts administration relating to Abakus that are necessary to our relationship with you. All data will be processed in accordance with this Privacy Policy.

In addition to the above, please note that you have the right to make a complaint at any time to the relevant data protection authority if you are concerned about the way in which we are handling your personal data.

We will retain your personal data for as long as is necessary to provide you with our products and ongoing services and for a reasonable period thereafter, to enable us to meet our contractual and legal obligations and to deal with complaints and claims.

At the end of the retention period, your personal data will be securely deleted in accordance with our Personal Data Retention Policy.

We collect and use personal information about your customers. In general, we only collect and use this personal information as directed by you. We will never use your customers’ information to independently market or advertise to your customers unless they are also using our applications or services directly.

You need to make sure your customers understand how you (and how we on your behalf) collect and process their personal information. If you are collecting any sensitive personal information from your customers (for example, information about health, race, ethnicity, genetics, biometrics, trade union membership, political opinions, philosophical or religious beliefs, criminal history, or sexual interests), you should get affirmative, express consent from your customers to use and process this information.

We are committed to protecting the security of your personal data. We use a variety of technical and organizational measures to help protect your personal data from unauthorized access, use, or disclosure, including:

• Sensitive data encryption
• Secure data transfer protocols

We update this Notice from time to time in response to changes in applicable laws and regulations, to our processing practices, and to the products and services we offer. When changes are made, we will update the date at the top of this document. Please review this Notice periodically to check for updates.

If you have any questions or concerns about your privacy, please contact us at:

Email: support@joinabakus.com